Effective Date: October 7, 2026

​

This Privacy Policy describes how MileOne CDL School, LLC ("MileOne," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website, online forms, communications, and related services. This policy applies to www.mileonecdl.com and any online tools or platforms we use to support inquiries, applications, enrollment, scheduling, communications, and training.

1. Information We Collect

​

Information You Provide

We collect personal information that you submit when you contact us, request information, schedule an appointment, apply for enrollment, or complete any form on our website. This may include:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth

• Driver’s license number and issuing state

• Employment history

• Medical certification information (e.g., DOT medical card)

• Eligibility documentation (e.g., identification, citizenship verification)

• Program selection and scheduling preferences

• Uploaded documents

• Payment information submitted through our payment processor

​

Applications and Enrollment

If you apply or enroll online, we collect the information requested in those forms. We may also collect information necessary to process financing applications through third‑party vocational finance partners. Financing partners may vary over time, and we share only the information required to process your request.

​

Information Collected Automatically

Our website and service providers may automatically collect technical information, including:

• IP address

• Browser type and device information

• Pages visited and referring website

• Dates and times of visits

This information may be collected through server logs, cookies, pixels, and similar technologies.

​

2. How We Use Your Information

We use personal information for the following purposes:

• Responding to inquiries and providing requested information

• Processing applications and enrollment requests

• Coordinating appointments, scheduling, and training services

• Communicating about your program, classes, and administrative matters

• Facilitating payments and financing requests

• Operating, maintaining, and improving our website and services

• Protecting against fraud, misuse, or security threats

• Complying with legal, regulatory, and recordkeeping obligations

Where permitted by law, and with consent when required, we may send marketing communications about our programs. You may opt out of marketing communications at any time.

​

3. How We Share Information

We may disclose personal information to:

• Authorized service providers that support website hosting, analytics, scheduling, communications, payment processing, and maintenance

• Financing partners, when you request financing or related services

• Training platforms, including virtual classroom tools and learning management systems

• Third parties, when required by law, to protect rights and safety, or in connection with a business transfer

We do not sell personal information.

We may share limited website and device information with advertising partners to support targeted advertising and analytics, where permitted by law.

​

4. Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to support functionality, security, analytics, and advertising. These tools may include:

• Wix Analytics

• Google Analytics 4

• Google Ads remarketing tools

• Meta (Facebook/Instagram) Pixel

• TikTok Pixel

You may adjust your browser settings to block or delete cookies. Some features may not function properly if cookies are disabled.

​

5. Email and Text Communications

You may unsubscribe from marketing emails using the link provided in the message or by contacting us.

If you opt in to text messages, we may send:

• Appointment reminders

• Enrollment updates

• Class scheduling information

• Program promotions

• Payment reminders

• Student onboarding messages

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

We do not sell or share mobile numbers or text‑message opt‑in information with third parties for their own marketing purposes. We may share this information only with service providers that help deliver our messages.

​

6. Virtual Training and Online Platforms

If you participate in virtual or online training, we may collect information related to your participation, including:

• Attendance records

• Chat messages

• Audio or video recordings (if applicable)

Virtual training tools may include Zoom, Google Meet, Microsoft Teams, Moodle, and other learning management systems.

​

7. Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of your personal information. Depending on applicable law, you may also have rights to:

• Obtain a portable copy of your information

• Opt out of targeted advertising

• Opt out of certain profiling

These rights may be subject to exceptions, including required student‑record retention.

We may need to verify your identity before processing a request. If we deny a request, you may appeal by emailing Office@mileonecdl.com with the subject line “Privacy Request Appeal.”

​

8. Data Retention and Security

We retain personal information as long as reasonably necessary for the purposes described in this policy, including:

• Providing services

• Meeting legal and recordkeeping requirements

• Resolving disputes

Certain student records must be retained for required periods under Texas Workforce Commission regulations.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system can guarantee complete security. Please do not send Social Security numbers, payment card details, or medical records through general inquiry forms or ordinary email.

​

9. Third‑Party Websites and Services

Our website may link to or use services operated by third parties, including scheduling, financing, and training platforms. Information you provide directly to those providers is governed by their privacy policies.

​

10. Children’s Privacy

Our website is intended for individuals seeking CDL training and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

​

11. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy on this page and update the effective date. When required by law, we will provide additional notice or obtain consent for material changes.

​

12. Contact Us

For questions or privacy requests, contact:

MileOne CDL School, LLC
Email: Office@mileonecdl.com
Phone: 214‑785‑3757
Website: www.mileonecdl.com